Why do they always do this to me, when they need people on the question line the most, they decide to take me off of it. With everything that I do for these people that is above and beyond what I have to do as a regular rep, these people should at least give me the curtousy of never taking me off question/escalation line unless absolutely necisary, these people can go to Hell! How dare they, I check call records, I make call backs, I take escalations and everybody KNOWS that I know what I'm doing, and they put my on Haier only?!? This pisses me off so much, those people at command center need to realize that I'm one of their best reps, and need to treat me accordingly!